Clear on how you do things
The thing about boarding horses is that you will be working with many different people with many different needs. What was once good enough at your barn might change and you will find yourself questioning what is going on. It doesn't happen with every client but it will happen with a few and I want you to be prepared because when it does it may hurt. You will have many special requests for things you don't offer but will be asked anyway. You could be very clear on what you offer at your barn in the beginning and even though a new client was thrilled to come to your place, it could fade over time. The way you do chores and turnout might be perfect for someone in the beginning but as the years go by they could change what they want for turnout and even what you offer for hay, grain and supplements. There are many reasons a person's needs change and it could be because they have changed their style of riding or even bought a new horse. It could be for so many different reasons and it happens often. What I want you to understand is that people change and it is okay as long as you don't change everything about your business because they have changed. You need to stay true to yourself and only change things because they are a great idea and you want to change them.
The fear of empty stalls
As the barn owner you are going to make decisions that are not always popular with everyone at your barn and you need to be prepared. There are going to be times when you are asked to compromise what you believe is in the best interest of the barn and fear will come over you because you will worry about losing clients and having empty stalls. It is something that every barn owner goes through and in the end you need to do what is best for your barn, business and family.
I have talked with many barn owners who are so fearful of having empty stalls that they have compromised what they want in their barn and business and are allowing their clients to run the barn without realizing it. When this happens it will burn you out emotionally and it can ruin your business. I want you to understand that your barn will never be healthy until you are willing to let people go who are not truly happy at your barn and make room for new clients who will love how you do things. Yes empty stalls and loss of income can be scary but what is even more scary is losing yourself and who you are as a person and barn owner. Don't lose direction on what you wanted for your barn and business.
Yes empty stalls and loss of income can be scary but what is even more scary is losing yourself and who you are as a person and barn owner. Don't lose direction on what you wanted for your barn and business.
Remember that most of your boarders are only out in the barn for a couple of hours each day but you are there all day long each and every day. It is your life and you don't want to sell yourself short on everything you have worked so hard to achieve. You are going to make many decisions while you are running your barn and you will second guess some of them when clients disagree. I want you to know that it is okay and you will get through it. Part of being a strong business owner is standing up for what you believe is best for your barn and being popular is not part of the job description. Your job is to create a healthy, positive atmosphere where the horses are well cared for and your clients feel good about the care you give. You won't ever be able to please everyone and once you fully accept that, your job will become so much easier.
The thing about owning your own business is that in order to get better at running it, you need to go through a few bumps in the road. The only way we really become strong as leaders and business owners is to be tested at times and that is just part of it. Is it fun? no way! But if you hang in there it will get easier and you will find out that you will survive it. You might even be glad one day (way down the road) that it happened because that is when you grew the most. Don't allow fear to dictate how you run your barn. You are much stronger than you know. Today I want to tell you how incredible you are for taking a chance and working so hard to achieve your dream of owning and running your own horse business. You are awesome!!
I want to wish you many blessings in your horse business,